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FAQ(Registrar)
Can I set my own price different or do I have to use a pre-determined pricing on ccTLD Box?
There is no restriction on the prices that you are setting in your shop-front on ccTLD Box.
Will ccTLD Box contact my customers direct?
No, we do not contact your customers unless your customers seek help from us. We will re-direct enquiries from your customers back to you. When it comes to billing, we will encourage your customers to register and renew domain names through you. All billing and payment transaction is between ccTLD Box and you directly.
How will I be billed for my transactions?
Each Partner will have a credit account allowing you to register/renew/transfer-in domain names instantly and which are paid from this credit account. You can top-up your credit account when it runs low via credit card payment, cheque, or GIRO. Full report detailing each transaction can be downloaded any time you wish. Partners can also checkout orders by credit card. Soft copy of invoices are downloadable any time you wish. We apologise that we do not send hardcopy invoices.
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